Scaling Up Excellence: Getting to More Without Settling for Less

Stanford University professors Robert Sutton and Haggy Rao noticed during one of their training programs that participants were asking the same question in different variations: how to grow sustainably while maintaining customer relationships and the quality of products or services? This prompted researchers to develop universal recommendations based on research that help effectively strengthen your position. It doesn’t matter whether you are expanding the staff of a startup in Silicon Valley, improving beer sales, or opening new schools.